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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Gurney

March 26, 2026

5  out of  5
rating by Joe Gurney
"Shelby was terrific to do business with. She took care of all my needs."
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Arvie Walker

March 20, 2026

5  out of  5
rating by Arvie Walker
"Great staff and friendly atmosphere. They helped set our family up not only with car insurance and renters but life policies as well to make sure our family had the protection it needs at a great price."
We responded:
"Thank you so much, Arvie! We’re thrilled to hear that our team was able to help you and your family with your car, renters, and life insurance needs. Providing great coverage at a great price in a friendly atmosphere is exactly what we strive for. Please let us know if there’s ever anything else we can assist you with!"
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K R

March 19, 2026

5  out of  5
rating by K R
"Best experience with car insurance ever had! Shelby was so professional and on top of things! She made the process quick and simple. Thanks Shelby for everything!"
We responded:
"Thank you for the great review. We’re so glad Shelby made your car insurance experience quick, simple, and professional. We appreciate your trust—please don’t hesitate to reach out if you ever need anything."
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Connie Petway

March 19, 2026

1  out of  5
rating by Connie Petway
"Ever since I had this insurance I've had problems. I tried to get a bundle (car and home) that didn't work out right. I tried to get automatic taken out every month (car) and that didn't work 😡 NOW ever time I pay ( what they tell me I owe I paid it ) I still get a letter in the mail saying I owe more. I'm SO Done !! P.S. same thing with my mortgage. When I took it out (over the phone) he told me one price "BUT" sent something HIGHER in the mail ( I could have stayed with what I had 😡) I was SO angry"
We responded:
"Connie, we’re sorry to hear about the frustration you’ve experienced with your billing and payments. We understand how important clear and consistent billing is. Our records show that you missed payments in September, November, and January, which is what caused billing adjustments and late fees that might have been unexpected. These missed payments can unfortunately affect the amounts due on subsequent bills. We want to work with you to clarify the situation, confirm your AutoPay setup, and ensure everything is accurate moving forward. Please feel free to email us at help@chriswoodlee.com for further assistance—we’re here to help! "
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David Duryea

March 17, 2026

5  out of  5
rating by David Duryea
"Rose assisted me today with my insurance questions and provided excellent and personalized customer service. I recommend Chris Woodlee State Farm and encourage you to reach out to them for your insurance needs."
We responded:
"Thank you, David, for the 5-star review. We’re glad Rose was able to answer your questions and provide excellent, personalized service—and that you found the pricing reasonable. We appreciate your recommendation and are here anytime you need anything."
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D Fos

March 13, 2026

5  out of  5
rating by D Fos
"We’re new to the Franklin area and had a great experience at this State Farm office. Comfortable, no-pressure environment. Shelby helped us choose the best auto/home policies to meet our needs. AND we were even able to add a life policy while still paying less than our current premium. 👍🏼"
We responded:
"Welcome to Franklin, and thank you for the kind review. We’re glad you had a comfortable, no-pressure experience, and that Shelby was able to help you find the right auto and home coverage—and add life insurance while still lowering your overall premium. We truly appreciate your trust, and we’re here anytime you need a policy review or have questions."
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Bob

March 6, 2026

5  out of  5
rating by Bob
"Been with Chris' group for 13 years...always helpful."
We responded:
"Thank you for being with Chris’s team for the past 13 years! We truly appreciate your loyalty and are glad we’ve been able to help לאורך the way. Please reach out anytime you need us."
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larry swift

February 25, 2026

5  out of  5
rating by larry swift
"Great service! Quick response. I called to get receipts from last year and Rose provided them within a few minutes. Always good service with this office!"
We responded:
"Larry, Thank you so much for the kind words! It's our pleasure to help you!"
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AJ Anon

February 12, 2026

5  out of  5
rating by AJ Anon
"Great experience getting insurance here. The account manager, Shelby, helped me save hundreds a year in just a few minutes. She made the process easy and made sure I received all the coverage and services I needed."
We responded:
"AJ, thank you for taking the time to let us know how well Shelby is doing-- she is certainly an asset to our team and we appreciate your business!"
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Karen Racki

January 30, 2026

5  out of  5
rating by Karen Racki
"Shelby was very knowledgeable and helpful when I was looking for a better car insurance policy this past week. She was able to find a much better policy with far more coverage than I had and is saving me almost half of what I had been paying previously!! Thank you, Shelby for guiding me to a much better company than what I have had for several years!!"
We responded:
"Karen, we appreciate you taking the time to let us know how our team handled your account! Shelby always strives to take care of her customers by going above and beyond. "
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Bloodmight

January 24, 2026

5  out of  5
rating by Bloodmight
"Everything was hassle free. It took no time at all and I’m saving SO much. Thanks a lot to Shelby specifically for making sure everything was easy and nice for me."
We responded:
"Thank you for the great review! We’re glad everything was quick and hassle-free and that you’re saving so much. We’ll be sure to pass the shoutout along to Shelby—she’ll really appreciate it!"
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Rachel Delacruz

January 23, 2026

5  out of  5
rating by Rachel Delacruz
"I worked with Shelby and she was extremely helpful with providing information for my husband and I and saved us money on our car and life insurance. Highly recommend!"
We responded:
"Thank you, Rachel! We’re so glad Shelby was able to help you and your husband and save you money on both auto and life insurance. We really appreciate the recommendation!"
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Someone Special

January 8, 2026

5  out of  5
rating by Someone Special
"Wowsers!! Joshua N was absolutely the best! He was fast, concise, thorough, knowledgeable and I was in a much lower rate policy plan with both my car and apt insurance within an hour. I would highly recommend Joshua to help you with your insurance!!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Joshua N took great care of you and made the process quick and thorough—and that he was able to help lower your rate. We really appreciate you choosing us!"
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William Coleman

January 7, 2026

5  out of  5
rating by William Coleman
"I had State Farm in the past and I've tried different insurance companies and I have to say that State Farm has better insurance coverage and customer service and cheaper prices . that is why I'm back with State Farm"
We responded:
"Thank you for sharing! We’re glad to have you back with State Farm and appreciate your trust in our coverage, service, and pricing. Please reach out anytime—we’re here to help."
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Patrick Johnson

January 7, 2026

5  out of  5
rating by Patrick Johnson
"This office is amazing!! I had the pleasure of working with Joshua and not only did he save me money, but he helped me understand my insurance and made sure my family was covered correctly! Highly recommend this amazing team!!!"
We responded:
"Thank you for the great review! We’re so glad Joshua was able to save you money and make everything easy to understand while ensuring your family is properly covered. We truly appreciate the recommendation!"
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Chris Pinkerton

December 11, 2025

5  out of  5
rating by Chris Pinkerton
"Alanna is our agent and she has been amazing! Highly recommend this office they’re honest, dependable, and always available to answer my questions."
We responded:
"Thank you for the kind review! We’re so glad Alanna has been amazing to work with and that you’ve found our team honest, dependable, and responsive. We truly appreciate the recommendation!"
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E Pincus

November 17, 2025

5  out of  5
rating by E Pincus
"Joe helped me with all my policy needs! Add on an umbrella policy and get yourself fully covered. Had a great experience with this office and staff! Thank you so much!"
We responded:
"Thank you for the great review! We’re glad Joe was able to help with your policy needs and get you fully covered with an umbrella policy. We appreciate you choosing our office and look forward to helping anytime!"
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Christina Pol

October 24, 2025

5  out of  5
rating by Christina Pol
"Alanna was so attentive and proactive in helping me find the best coverage for my car! She was also able to get me a new plan with better coverage than what I had at a lower price. Would highly recommend! Thanks, Alanna!"
We responded:
"Thank you for the review! We’re so glad Alanna was attentive and proactive in helping you find the best coverage for your car. We appreciate you choosing our office—please reach out anytime you need anything."
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J D

October 8, 2025

5  out of  5
rating by J D
"Awesome service. Very personable agent and saved me about $60 on my policy. Switched from The General to State Farm minutes ago. Thank you, sir!"
We responded:
"Thank you for the great review! We’re glad you received awesome service and were able to save about $60—welcome to State Farm. We appreciate you choosing our office!"
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Tonya Rearick

October 7, 2025

5  out of  5
rating by Tonya Rearick
"Joshua was very helpful and extremely patient with me… I combined my car insurance and homeowners with them and got a better rate with what I feel is a better company. Would do it again! Ask for Joshua…Excellent customer service"
We responded:
"Thank you for the great review! We’re so glad Joshua was helpful and patient, and that bundling your auto and homeowners got you a better rate. We truly appreciate your trust and the recommendation!"
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Cam Ridenour

October 3, 2025

5  out of  5
rating by Cam Ridenour
"Joshua couldn’t have been more helpful through my shakiness of my first home purchase. Gave me the best pricing and straight to the point. Great experience"
We responded:
"Thank you for the kind review! We’re so glad Joshua could help make your first home purchase feel easier and provide clear guidance and great pricing. We appreciate you trusting us!"
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Gretchen Jackson

September 17, 2025

5  out of  5
rating by Gretchen Jackson
"Great service! A real person answers when I call, they make sure I have the right coverage at a good price, and they guided me step by step when my car was rear-ended."
We responded:
"Thank you for the great review! We’re glad you can always reach a real person, that you feel properly covered at a good price, and that our team could guide you step by step after your accident. We appreciate you!"
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Joshua Gloss

September 3, 2025

5  out of  5
rating by Joshua Gloss
"I had the pleasure of working with Joshua Nazario while searching for new coverage options. He provided valuable insights on available coverages that were both affordable and comprehensive for my family's needs. His expertise in various types of coverages was impressive, and he thoroughly addressed all my questions. I have referred him to everyone I know!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm happy to know that Joshua Nazario was able to provide valuable insights and address all your questions thoroughly. His expertise in finding great coverage options is truly commendable. If you need further assistance, feel free to reach out to our office anytime."
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Dawn Cook

September 3, 2025

5  out of  5
rating by Dawn Cook
"Great working with Josh Nazario. Very knowledgeable and helpful with my polices."
We responded:
"Thank you so much for the feedback, we appreciate your business and taking the time to give us feedback! Joshua is definitely a tremendous addition to our team!"
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Jennifer Chenevert

September 3, 2025

5  out of  5
rating by Jennifer Chenevert
"I recently moved out of my home state and had to switch everything over to this new state. Joshua made everything SO easy. He did a great job explaining all the coverages to me and making sure I was taken care of. Even helped me save some money! Everything was just so smooth and easy. Made my move that much easier knowing I had him to help with all my State Farm needs."
We responded:
"WOW! We love to hear that we made the process simple, Joshua is certainly passionate about helping everyone he can! Thank you so much for choosing us, we appreciate your business. "