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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maria cole

November 25, 2024

5  out of  5
rating by maria cole
"Always goes above to help me understand my policies"
We responded:
"Maria, thank you so much for your kind words! I'm glad to know that you find our efforts to explain your policies helpful. We're always here to assist you with any questions or concerns. Your satisfaction is important to us, and we appreciate your trust in our office. If you need anything in the future, don't hesitate to reach out!"
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Joseph Curtis

November 20, 2024

5  out of  5
rating by Joseph Curtis
"Using Chris Woodlee State Farm has been the best choice we’ve made while living in TN. The office has helped us through a variety of situations with both home and auto insurance. The office staff, especially Amber, are extremely knowledgeable, personable, personal, and efficient in handling claims and questions as well as making recommendations to ensure our family is protected. As a military family, we cannot recommend this office and State Farm highly enough!"
We responded:
"Thank you so much, Joseph! It means the world to hear that our office has been such a great fit for your family. We strive to be knowledgeable and efficient, and I'm so glad Amber and the team were able to assist with your home and auto needs. We’re always here to help, and we truly appreciate your recommendation! - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Jackie Patton

November 6, 2024

5  out of  5
rating by Jackie Patton
"Melanie was absolutely amazing! She helped me pick the best coverage for my needs and got me some great discounts😃😃. She was able to save me so much money! One of the best customer service experiences I’ve had in a long time! So glad I switched to State Farm. Thanks again Melanie😊😊"
We responded:
"Jackie, thank you so much for your wonderful review! I'm really glad to hear that Melanie was able to help you find great coverage and secure some discounts. It's fantastic that you had such a positive customer service experience and that switching to our office has been beneficial for you. We appreciate your trust and look forward to assisting you with any insurance needs. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Zinah Scott

October 14, 2024

5  out of  5
rating by Zinah Scott
"I’ve been with State Farm for many years and everyone in the office of Chris Woodlee have been amazing helping me promptly whenever I have requests. One office staff, Alanna, has helped me tremendously when I had to make many changes to my account. Thank you so much for everything that you do!"
We responded:
"Thank you, Zinah, for your kind words and for being a loyal State Farm customer for so many years! I'm glad to hear that our team, especially Alanna, has been able to assist you promptly and effectively with your account changes. We truly appreciate your trust in us and are always here to help with any future needs or questions. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Lauren Adkins

August 31, 2024

5  out of  5
rating by Lauren Adkins
"Hunter is very passionate about making sure you get the best coverage all around. Very detailed oriented in managing any problems with a policy & eager to achieve the best outcome of any situation. Do not hesitate to ask for him specifically, you will not be disappointed!"
We responded:
"Lauren, thank you for your wonderful review! I'm glad to hear that Hunter's passion and attention to detail made a positive impact on your experience. We appreciate your recommendation and are always here to help with any future needs. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Kayden Ridley

August 30, 2024

5  out of  5
rating by Kayden Ridley
"Hunter has been helping me get better coverage for my auto insurance. He made the process easy and quick!!"
We responded:
"Kayden, thank you for your review! I'm glad to hear that Hunter was able to assist you with your auto insurance coverage. We always aim to make the process as smooth and efficient as possible. If you have any further questions or need additional assistance, feel free to reach out. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Lisa Fox

August 30, 2024

5  out of  5
rating by Lisa Fox
"My husband and I have been working with Hunter Woosley to get rates on auto, home, and life insurance. He has been super helpful, so polite, and thoroughly answered all of our questions. He has made all of this happen in less than 24 hours. We greatly appreciate the customer service and attention to detail he has provided. That is not something you see very often in the insurance world and I wanted to take a moment and thank him for all he has done!"
We responded:
"Lisa, thank you for sharing your experience! I'm glad to hear that Hunter has been so helpful, polite, and thorough in answering all your questions about auto, home, and life insurance. We appreciate your kind words and are grateful for your recognition of our customer service and attention to detail. If you need any further assistance, please don't hesitate to reach out. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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alorilee 823

August 30, 2024

5  out of  5
rating by alorilee 823
"This man is amazing, would recommend him and State Farm for anyone!!!"
We responded:
"Thank you, Alorilee, for your wonderful recommendation! I'm happy to know you had such a positive experience with our office. If you ever need any further assistance, we're here to help. - Chris Woodlee - State Farm Insurance Agent, Franklin, TN"
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Richard Bauer

July 29, 2024

2  out of  5
rating by Richard Bauer
"Yea not a great experience. The initial contact was great but after while the price continued to rise every month. Repeat phone calls, texts and emails and no one at Chris Woodlee could tell me why my premiums had increased by 35%. No claims, no defaults, nothing. Just paying every month and minding my own business. When I cancelled my policy I had to contact the branch numerous times just to get feedback that they had received my cancellation. I don't believe that this is a reflecting on State Farm but rather the local branch. Ps. Progressive gave me better cover for 1/3 of the price."
We responded:
"Thank you for your review, Richard. All feedback is important, and we're sorry to hear that we didn't meet your expectations. Your situation is far from our usual standards. Unfortunately, rate increases are beyond our control as that is dictated by State Farm corporate. Please feel free to contact us at your convenience to tell us more about your experience and how we can find a resolution for you."
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jay

June 14, 2024

5  out of  5
rating by jay
"Outstanding company! While living near Nashville area, I had several different insurance policies with Chris Woodlee State Farm. Every time I had questions, concerns or issues, “Jackie” was Super Nice and she always went out of her way to help me with my needs. She was very knowledgeable, prompt, courteous, and resolved all of my issues. Thank you for your exceptional insurance service!"
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Isabella Thomas

June 1, 2024

5  out of  5
rating by Isabella Thomas
"By far the Best Insurance Agent that has helped me with any insurance question and problem. Thanks Dante 👍!"
We responded:
"Thank You, Hope!"
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Yanara Souto

May 31, 2024

5  out of  5
rating by Yanara Souto
"Gracias a Dante por su gran servicio en nuestro seguro de carro. Cambiamos de seguro gracias Dante que nos convenció. We changed insurance companies thanks to Dante that convinced us to do it. Great service and in Spanish and English."
We responded:
"Thank you, Yanara!"
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Denise Godwin

May 22, 2024

5  out of  5
rating by Denise Godwin
"Chris and his Team and are always friendly courteous! Going above and beyond to assure that we were satisfied!"
We responded:
"Thank you, Denise! "
Profile photo of Barbara Spenner

Barbara Spenner

May 20, 2024

5  out of  5
rating by Barbara Spenner
"I have been very pleased with the excellent level of service I've received from Chris Woodlee's office. Amber assisted with my inquiry and she was knowledgeable, professional and responded to my information request within minutes. I highly recommend!!"
We responded:
"Thank you, Barbara!"
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David Kirkpatrick

May 16, 2024

5  out of  5
rating by David Kirkpatrick
"Awesome customer service, highly recommend Chris Woodlee & his team"
We responded:
"We appreciate the positive feedback, David!"
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Lydia Dudney

May 4, 2024

5  out of  5
rating by Lydia Dudney
"Dante was able to resolve my concern quickly and streamlined the auto payment and e-billing process for us."
We responded:
"Lydia, thank you for your kind words! We're happy to hear Dante was able to provide a great experience. - Chris Woodlee - State Farm Insurance Agent"
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william Pritchett

May 3, 2024

5  out of  5
rating by william Pritchett
"Very nice to work with on alll your insurance needs. Great explanations on premiums and coverages and awesome when a claim comes around. Had great experience with Adonte (sp) today explaining mathematics of how renewing my umbrella would lower my car insurance. Bundling I guess but the math worked out to do so in my favor. Thanks Adonte and the good folks at Chris Woodlee State Farm"
We responded:
"Chris, we're delighted to hear that you've had a positive experience with us for all your insurance needs! Providing clear explanations of premiums and coverages is important to us, and we're glad to know that you find our service helpful. Our team is committed to making the claims process as smooth and stress-free as possible for our clients. Thank you for your trust and loyalty—we're here to support you whenever you need us! - Chris Woodle - State Farm Insurance Agent"
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Maury Davis

May 3, 2024

5  out of  5
rating by Maury Davis
"I called in to make a payment that was due, and Dante was most helpful to me. He was able to take my payment and give me some additional information I had questions about top-notch service!"
We responded:
"Thank you for your kind words, Maury! We're glad to hear that Dante provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Chris Woodlee - State Farm Insurance Agent"
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Kelly Samuels

May 3, 2024

5  out of  5
rating by Kelly Samuels
"Amber is a fantastic agent to deal with. I really appreciate her working with me."
We responded:
"Kelly, thank you for the shoutout for Amber! Our office loves being your good neighbor. - Chris Woodlee - State Farm Insurance Agent"
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Daylynn's Bakery

May 3, 2024

5  out of  5
rating by Daylynn's Bakery
"Best insurance company in Middle Tennessee for small business owners!"
We responded:
"A big thank you for the 5-stars! Your support is the driving force behind our commitment to excellence. - Chris Woodlee - State Farm Insurance Agent"
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Cindy Dill

May 3, 2024

5  out of  5
rating by Cindy Dill
"My bank account got breached and I had to freeze my old account and open a new one. I have a lot of bills on monthly autopay and I have spent hours and hours on the phone and online trying to set up autopay drafts. I hit a snag when State Farm online did not recognize my account. I called my agent and left a message last night. A very nice young man from Chris Woodlee’s office called early this morning and said he would be happy to help. I called him back and he was professional and polite. He kindly walked me through every step and took over when I got locked out. Kudos to this young man!!! Of all the people that have helped me, he was by far the best!"
We responded:
"Thank you, Cindy, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Neuflora

May 2, 2024

5  out of  5
rating by Neuflora
"We received great customer service from Dante!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Scarlett Pierce

Scarlett Pierce

May 2, 2024

5  out of  5
rating by Scarlett Pierce
"I feel like I’m honestly in the best hands I’ve ever been with this insurance company, Chris Woodley, and the whole staff have exceeded my expectations. I also just recently benefited from having free advice on planning out my future with retirement in mind with Chris."
We responded:
"Scarlett, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Molly Britto

April 30, 2024

5  out of  5
rating by Molly Britto
"Chris and his team are so personable, easy to work with, and so quick to help when needed! I highly recommend calling them!"
We responded:
"Molly, we are overjoyed by reviews like this! Thank you for sharing your experience with our office. We hope to continue serving our insurance needs for many years."
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D.D Lamas

April 29, 2024

5  out of  5
rating by D.D Lamas
"Dante Díaz-Lamas is an excellent insurance agent and seller. I recommend him as a highly motivated agent with excellent interpersonal and sales skills."
We responded:
"Thank you for the positive review. Dante is a fantastic part of the team and we are so glad to hear he was able to help you with your insurance needs. - Chris Woodlee - State Farm Insurance Agent"