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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristen Ball

August 12, 2026

5  out of  5
rating by Tristen Ball
"I had the privilege of working with Thomas at State Farm, he did an outstanding job helping me with all of my insurance coverage. He was extremely efficient, thorough, and made the entire process easy from start to finish. What stood out most was how well he explained everything—he took the time to teach me about my coverage, walk me through my options, and make sure I actually understood what I was paying for and why. I never felt rushed or pressured, and I left the process feeling much more confident about my insurance. It’s rare to find someone who is both knowledgeable and genuinely focused on helping the customer. I highly recommend Thomas to anyone looking for someone they can trust with their insurance needs."
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Sharyn C

August 7, 2026

5  out of  5
rating by Sharyn C
"Wowsers!! Joshua N was absolutely the best! He was fast, concise, thorough, knowledgeable and I was in a much lower rate policy plan with both my car and apt insurance within an hour. I would highly recommend Joshua to help you with your insurance!!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Joshua N took great care of you and made the process quick and thorough—and that he was able to help lower your rate. We really appreciate you choosing us!"
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Charleen Cobbs

August 7, 2026

5  out of  5
rating by Charleen Cobbs
"Rose on Chris Woodlee’s team was very helpful regarding my situation. I speak with them often and they are very helpful."
We responded:
"Charleen, thank you for the 5-star review! We’re glad to hear Chris Woodlee’s team was able to help with your situation. We appreciate you taking the time to share your experience and are always here if you need anything!"
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Zachary Hooper

August 4, 2026

5  out of  5
rating by Zachary Hooper
"State Farm has been good to me, I’ve been a loyal customer for years now and I appreciate them very much. Great rates, and talking with an insurance agent is convenient and easy."
We responded:
"Thank you, Zachary! We’re glad we could work with you during a difficult time and help keep your policy in place. We truly appreciate your trust and kind words!"
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Joshua Cigainero

August 4, 2026

4  out of  5
rating by Joshua Cigainero
"Shelby was great at helping me craft a policy"
We responded:
"Thank you for the 4-star rating! We’re so glad you had a positive experience with our insurance team. If you have any suggestions, we’d love to hear how we can continue improving for you and the Franklin community. "
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kerolos labib

July 31, 2026

5  out of  5
rating by kerolos labib
"Thomas at Chris woodly My agent was friendly and Pleasant to deal with thanks bud"
We responded:
"Thanks so much for the fantastic rating, kerolos! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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HENISH LOTIA

July 29, 2026

5  out of  5
rating by HENISH LOTIA
"Working with Shelby was an absolute breeze! She got me fantastic rates on my home and auto insurance. The entire process was smooth, easy, and super fast. Communication was prompt every step of the way. Highly recommend!""
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Franklin insurance team. "
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Taylor Johns

July 24, 2026

5  out of  5
rating by Taylor Johns
"Shelby is amazing! So professional, kind and knowledgeable in her craft. If you ever need anything insurance related, she is the person you need to talk to."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Franklin. "
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Elena Arredondo

July 21, 2026

5  out of  5
rating by Elena Arredondo
"Very satisfied with Rose about the help and time she shared with me. It's appreciated thank you, thank you. Blessings"
We responded:
"Thank you so much, Elena! We’re delighted to hear that Rose took the time to assist you and made your experience a positive one. We truly appreciate your kind words and your trust in our team. Blessings to you as well!"
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jan myers

July 14, 2026

5  out of  5
rating by jan myers
"The best experience while transferring from previous auto coverage to State Farm was a breeze.. wishI had done this sooner! The staff has been wonderful & friendly in developing a working relationship.."
We responded:
"Thank you for sharing your experience! We’re so glad your transition to State Farm was smooth and easy. Our team truly appreciates your kind words, and we look forward to continuing to build a great relationship with you. Welcome to the State Farm family!"
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Gabriel Guastella

July 14, 2026

5  out of  5
rating by Gabriel Guastella
"Joe was incredibly helpful. We’re a young couple getting married this year and initially pretty intimidated about moving from Florida to Tennessee when it came to transferring our insurance to TN as we were actually purchasing a new vehicle on the drive up. Joe laid it all out very clearly with dates, timelines, and what to do. Then helped us bundle some extra things in our insurance to help save a few bucks here and there. Efficient and helpful. Thank you!"
We responded:
"Gabriel, thank you so much for the thoughtful review! Congratulations on your upcoming wedding and your move to Tennessee. We’re so glad to hear Joe was able to make the insurance transfer feel clear and manageable, especially while purchasing a new vehicle during the move. We appreciate you recognizing his help with the dates, timelines, and bundling options to save where possible. Welcome to Tennessee, and thank you for trusting our office!"
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Kelly Walsh

July 14, 2026

5  out of  5
rating by Kelly Walsh
"Joe is awesome. He sincerely cares about his customers. He won’t steer you toward something for a sale, but also knows how to market the products to where you understand what is going to meet your needs."
We responded:
"Kelly, thank you so much for the kind words! Joe is pretty awesome...and we truly appreciate you taking the time to leave this review. Our goal is always to help customers understand their options and make the choices that best fit their needs — never to push something just for a sale. I’m grateful for your trust and happy to be here whenever you need us! "
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Amrit Singh Nandrey

July 7, 2026

5  out of  5
rating by Amrit Singh Nandrey
"I had a great experience working with Chris Woodlee's agency during my recent insurance claim. The team was incredibly helpful in following up with the insurance company and ensuring my claim was resolved smoothly.

A special thank you to Rose Walker, who was my primary point of contact throughout the process. She was always responsive, knowledgeable, and took the time to explain the nuances of the claim and insurance process, which made everything much easier to understand. Her professionalism and dedication gave me confidence that my claim was being handled properly.

I truly appreciate the excellent customer service and support from the entire team. I highly recommend Chris Woodlee's agency to anyone looking for an insurance team that genuinely advocates for their clients."
We responded:
"Amrit, thank you so much for the wonderful review and recommendation! We’re glad to hear our team was able to help make the claim process smoother for you. We especially appreciate you recognizing Rose Walker — she works hard to be responsive, thorough, and supportive, and we’re happy she was able to guide you through the details with confidence. Thank you for trusting Chris Woodlee’s agency!"
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Tinsley Neilson

July 7, 2026

5  out of  5
rating by Tinsley Neilson
"Rose was fantastic to work with. She was professional, responsive, and took the time to thoroughly research my questions instead of giving me a quick answer. She kept me informed throughout the process, communicated clearly, and was genuinely helpful from start to finish. It’s refreshing to work with someone who truly cares about providing great customer service. I highly recommend Rose and the Chris Woodlee State Farm team."
We responded:
"Tinsley, thank you so much for the kind words and recommendation! We’re thrilled to hear Rose was fantastic to work with and that she took the time to thoroughly research your questions and keep you informed throughout the process. We’re proud to have her on the Chris Woodlee State Farm team, and we truly appreciate you trusting our office!"
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Jessica Brock

July 6, 2026

5  out of  5
rating by Jessica Brock
"Shelby is great, knowledgeable and patientShe was very through with everything we needed from our car insurance changes to adding life insurance and getting us more savings than anticipated."
We responded:
"Jessica, thank you so much for the wonderful review! We’re glad to hear Shelby was knowledgeable, patient, and thorough in helping with your car insurance changes, adding life insurance, and finding more savings than expected. We appreciate you trusting our team and taking the time to share your experience!"
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Diane East

June 24, 2026

5  out of  5
rating by Diane East
"I worked with Rose in Chris Woodlee's office over the course of 2 days to understand the new billing cycle implemented by State Farm. She patiently answered my many questions and worked with her manager to set things up in a way that works best for me. Thank you Rose."
We responded:
"Diane, thank you for the kind review! We’re glad Rose was able to patiently walk you through the new billing cycle and help get things set up in a way that works best for you. We appreciate you trusting Chris Woodlee’s office with your vehicle insurance needs and will be sure to share your thanks with Rose!"
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Kimberly Lowe

June 18, 2026

5  out of  5
rating by Kimberly Lowe
"My experience setting up auto insurance today was wonderful! Shelby was the best. She assisted me step by step and took her time. I really appreciate it and thanks for the help and great rate! Kimberly Lowe"
We responded:
"Thank you, Kimberly! We’re so happy to hear you had a wonderful experience setting up your auto insurance. Shelby will be thrilled to know her step-by-step guidance and patience made the process easier for you. We’re glad we could help you find a great rate, and we truly appreciate you choosing us!

"
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Mary Ann Stafford

June 17, 2026

5  out of  5
rating by Mary Ann Stafford
"Shelby is amazing! I had to convert a policy that was outdated and she found several options and worked diligently to get what I was looking for! I am super grateful for her help! Thank you Shelby!"
We responded:
"Thank you for sharing such wonderful feedback! We’re so glad to hear that Shelby was able to help you convert your outdated policy and find options that fit what you were looking for. She truly cares about making the process smooth and finding the right solution for each client. We appreciate your trust and are happy Shelby could assist you!"
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Ash Terry

June 16, 2026

5  out of  5
rating by Ash Terry
"Thomas was extremely easy to work with and made the entire process simple and stress-free. He was professional, knowledgeable, and always available to answer my questions. I highly recommend him to anyone looking for life insurance coverage!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Thomas made the life insurance process simple and stress-free for you. Providing professional, knowledgeable guidance and being available to answer questions is exactly the level of service we strive for. We truly appreciate your trust and are glad we could help you find the right coverage."
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Travis Bossier

June 13, 2026

5  out of  5
rating by Travis Bossier
"I have been a client of Chris Woodlee's for more than a decade. Chris, his wife Jackie and his whole team are top notch! They are knowledgeable, friendly and competent. I would highly recommend them to anyone!"
We responded:
"Travis, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Tonya Rearick

June 6, 2026

5  out of  5
rating by Tonya Rearick
"Excellent customer service! Rose went the extra mile, and then some. Would recommend her to anyone I knew, family or friend. I cannot thank her enough! I would give an extra star if it were available. Thank you again, Rose, so so much!!! Top notch"
We responded:
"Thank you for the great review! We’re so glad Rose was helpful and patient, and that bundling your auto and homeowners got you a better rate. We truly appreciate your trust and the recommendation!"
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Kayla Harvey

June 5, 2026

5  out of  5
rating by Kayla Harvey
"Everyone we’ve dealt with in the office has been exceptional! Made our transition very smooth and ensured we understood the coverages we have. I was recently involved in an accident and Rose has been beyond helpful and made sure I understood how the process would go and made sure we were taken care of."
We responded:
"Thank you, Kayla! We’re so glad your transition went smoothly, and we’re especially thankful Rose could help guide you through everything after the accident. We appreciate the opportunity to be here for you."
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Ronald Dampier

June 4, 2026

5  out of  5
rating by Ronald Dampier
"Rose was very professional and friendly. She is a pleasure to work with and Chris iand State Farm are fortunate to have her as an employee. Thank you Ron"
We responded:
"Thank you, Ron! We’re happy Rose made the process easy and enjoyable. We’re proud to have her on our team and appreciate you choosing our office."
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Aliyah Horn

June 4, 2026

5  out of  5
rating by Aliyah Horn
"Rose is the best and so helpful"
We responded:
"Thank you, Aliyah! We’re so glad Rose was able to help and provide a great experience. We truly appreciate your kind words!"
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eway4242

June 2, 2026

5  out of  5
rating by eway4242
"Shelby is the best. She spent hours jumping through hoops and hurdles to get me the policy I needed in time. Thank you Shelby!!!"
We responded:
"Thank you so much! We’re thrilled Shelby was able to go the extra mile and get the policy you needed in time. We truly appreciate your kind words and support!"